There are a range of Quality Assurance schemes in operation to ensure that businesses are providing a high standard of service to their customers. Most of these schemes are operated through VisitScotland and cover the Star schemes for visitor attractions and all accommodation sectors, including hostels and caravan & camping parks. In addition, there are full details of Walkers and Cyclists Welcome schemes and criteria for provision for visitors with disabilities. Criteria, conditions, fees and on-line application forms are included for each scheme.

Information on the standard for service and business excellence can be obtained through Hospitality Assured.